- General Provisions
1.1. This Cookie Policy (“Cookie Policy”) governs the terms and conditions under which AGENZIA EOOD, UIC 208628443, with its registered office and address of management at: Sofia, 7 Stefan Karadzha Street, 3rd floor, uses cookies and similar technologies on the website https://agenzia.bg/ (hereinafter referred to as “the Website”).
1.2. The Cookie Policy is an integral part of the Privacy Policy and the Terms of Use of the Website, and constitutes a separate document, which governs only the use of cookies.
1.3. By using the Website, Visitors are informed of the use of cookies in accordance with this Policy.
1.4. This Policy has been prepared in accordance with Article 4a of the Electronic Commerce Act, Regulation (EU) 2016/679 (GDPR), the Personal Data Protection Act, and Directive 2002/58/EC (ePrivacy Directive).
1.5. The policy aims to ensure transparency regarding the types of cookies, the legal grounds for their use, and visitors' rights
- What Are Cookies? – Definitions
2.1 Definitions
- A “Visitor” is any individual who accesses or uses the Website.
- "Administrator" is AGENZIA EOOD.
- “Third parties” are external service providers whose cookies may be placed through the Website.
- Cookies are small text files that are stored on the Visitor’s device (computer, tablet, cell phone) when they visit a website.
2.2. Cookies allow the Website to recognize the Visitor’s device, store certain information about their preferences, and improve functionality and the user experience.
2.3. Cookies can be session cookies, persistent cookies, first-party cookies, or third-party cookies
- Types of cookies used on the Website
3.1. Essential (technical) cookies
These cookies are necessary for the Website to function properly and cannot be disabled through its settings. They do not collect information that could identify the Visitor.
3.2. Functional cookies
These cookies allow us to save your selected settings and preferences (such as language and region) in order to improve your user experience.
3.3. Statistical (Analytical) Cookies
The Website may use analytics tools (e.g., Google Analytics) that collect aggregated and anonymous information about how the Website is used—pages visited, time spent on the site, traffic sources, etc.
3.4. Marketing Cookies
Marketing cookies may be used to display content or advertisements tailored to Visitors' interests.
- Third-Party Cookies
4.1. The website may use cookies set by third parties that provide external services (e.g., analytics, marketing, or functional tools).
4.2. AGENZIA EOOD has no control over the use of these cookies and recommends that Visitors review the privacy and cookie policies of the respective third parties.
4.3. Data may be transferred outside the EU provided that safeguards are in place in accordance with Articles 44–49 of the GDPR.
- Managing and Deleting Cookies
5.1. Visitors can manage and/or delete cookies through the settings of their web browser.
5.2. Restricting or deleting certain cookies may result in impaired functionality or limited access to certain parts of the Website.
5.3. Detailed information on managing cookies can be found in the help section of the respective browser.
- Personal Data
6.1. In cases where personal data is processed through cookies, this is done in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR) and applicable Bulgarian law.
6.2. More information regarding the processing of personal data can be found in the Privacy Policy of AGENZIA EOOD, published on the Website.
6.3. Profiling may be used for the purpose of personalized advertising.
- Legal Basis for the Use of Cookies
7.1. Essential technical cookies are used on the basis of a legitimate interest.
7.2. Analytical and marketing cookies are used only after prior explicit consent has been given in accordance with Article 6, paragraph 1, subparagraph “a” of the GDPR.
7.3. The visitor may withdraw their consent at any time.
- Consent Mechanism (Cookie Banner)
8.1. On the first visit, a cookie management banner appears. The banner offers the following options: “Accept All,” “Reject All,” and “Cookie Settings.”
8.2. Marketing and analytics cookies are not activated until explicit consent is given.
8.3. The consents provided are retained as evidence of compliance with legal obligations.
- Visitors' Rights
Visitors have the right to access, correct, delete, restrict, object, and file a complaint with the Commission for Personal Data Protection.
- Changes to the Cookie Policy
10.1. AGENZIA EOOD reserves the right to update this Cookie Policy; any changes will be posted on the Website.
10.2. The changes take effect on the date they are published.
- Contacts
If you have any questions regarding this Cookie Policy, please contact us at:
- Phone: 0877 884 448;
- Email: [email protected].
This Cookie Policy takes effect on January 1, 2026.
